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Outpatient Provider Supervisor (Remote) Job – Carlsbad, CA 2022-7811

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Company Overview:

CHE is a premier provider of behavioral health services in 14 states and continues to grow into new markets.   CHE has been operating since 1995 and employs over 800 psychology and psychiatry providers to deliver care virtually and in person at various care settings.  We deliver a unique programmatic approach to behavioral health services and are focused on quality and compliance for facilities and in our outpatient settings. Backed by a leading private equity investment firm, we are looking for aggressive, talented, ambitious, engaging, innovative, and all-around balanced individual to join our team.

  • Must have excellent verbal and written communication skills
  • Must be a talented team builder
  • Must have superior problem solving and decision-making skills, as well as strong analytical skills
  • Must have strong computer skills
  • Must have good negotiation and persuasion skills.
  • Work closely with the Director of Outpatient Operations and the Director of Clinical Operations in the development, growth, and sustainability of the CHE Outpatient Practice
  • Provide clinical leadership to both full-time clinicians as well as those providing part-time hours from the inpatient division (hybrid providers).
  • Work closely with Regional Clinical Directors to coordinate training, development, and support of hybrid providers
  • Monitor and evaluate patient satisfaction to ensure it consistently meets department goals, while striving to achieve a perfect response 100% of the time.  Address any negative response within 24 hours.
  • Facilitate the onboarding and training of all new providers and make sure they understand all critical processes and technology before seeing their first patient.
  • Contribute to the professional development and telehealth presence of clinicians
  • Regularly monitor and improve productivity and other key metrics.
  • Monitor provider schedules and caseloads.  Ensure each clinician is providing, at a minimum, their contracted RVUs.
  • Ensure that all clinicians are accurately notating patient sessions in the EMR within company expectations
  • Perform regular one-on-ones with new providers to identify strengths, weakness, or additional training needs.
  • Increase provider retention rates
  • Work with the Director of Operations to monitor staff levels and available hours against demand across all states
  • Provide performance and analytics of the provider performance weekly to senior management
  • Stay up to date on any and all influences that affect the performance of the telehealth space
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zip: 92008
lat/long: 33.15084, -117.31325
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CHE Behavioral Health Services