The Director of IT Operations' primary responsibility is to oversee the streamlined operation of the technical infrastructure of the organization. They will plan, coordinate, direct, and design all operational activities of the Service Desk and Technical Services team (i.e. PC Technicians, System Administrators, Network Administration, etc.). The Director of IT Operations will coordinate closely with the Chief Information Officer, and other IT Directors and Managers. They will work closely with stakeholders in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions relevant to the technical infrastructure of the organization.
Essential Job Duties: