Category: Uncategorized

General Summary

Responsible for answering phones, scheduling appointments, verifying insurance eligibility and benefits, determination of correct billable party, accurate and timely entry into patient management system. Assisting with Clinician schedule management/availability, working as a team player in a remote setting.  Working knowledge of HIPAA, Federal, State and Local insurance regulations.

Essential Job Responsibilities

• Answering phones / Remote Call Center environment
• Scheduling appointments
• Sensitivity to the nature of calls received.
• Verifies and updates patient demographic and insurance information in the practice management system.
• Effectively use problem-solving skills to obtain and verify patient demographic and insurance information.
• Obtains insurance coverage eligibility, benefit verification and accurately determines correct party financially responsible for payment.
• Follow up with patient for Intake Questionnaire / consent/ HIPAA paperwork.
• Communicate with Clinicians regarding schedule changes, appointment changes, and verification of patient insurance coverage.
• Prompt return and follow up to all interactions, prompt response to internal and external inquiries and requests.
• Communicate with doctors regarding new and ongoing patients authorized for service.
• Sort and file paperwork (electronically).
• Maintain a working knowledge of all health information management requirements such as HIPAA
• Maintain strict confidentiality.
• Coordinate with other revenue cycle departments for follow up on billing matters and/or claim denials.
• Communicate and collaborate with Intake Operations Managers and Director of Revenue Cycle to effectively resolve issues impacting the referral process.
• Special projects as assigned

• Assess patient’s mental and physical status based on symptoms.
  • Collaborate with interdisciplinary team members, including psychiatrists, psychologists, or nursing staff, to develop, implement, or evaluate treatment plans.
  • Consult with psychiatrists or other professionals when unusual or complex cases are encountered.
  • Develop and implement treatment plans.
  • Distinguish between physiologically and psychologically based disorders and diagnose appropriately.
  • Prescribe appropriate medications for physical and mental health issues. Will plan and institute a course of treatment demonstrating knowledge of drug action, interaction, and reactions. Prescribe or recommend controlled medications according to existing core privileges.

Focus on the patient’s care without the hassle or on-call responsibilities.

Our psychologists focus primarily on patient’s care and our back-office support team handles the rest including billing, collections and credentialing etc… No need for on-call responsibilities and no time spent wasted dealing with insurance companies. 

This allows our clinicians time to be spent where it should be; with their patients. 

Interested in benefits?           

Both full-time and part-time clinicians are eligible to participate for medical health benefits.  Please speak with the recruitment team to obtain additional specifics on benefits.

Join the CHE Tele-Health Team and make a difference!

Integrated care team model:                                            

Short term rehabilitation and skilled nursing facilities are getting more attention than ever before due to the successful integrated care team approach.  Join C.H.E. to perfect your skills in the emerging field of integrated behavioral health care.  The interdisciplinary health care team includes the facility’s physicians, physical therapists (PT), occupational therapists (OT), nursing plus C.H.E’s psychologists and licensed clinical social workers (LCSW).   C.H.E. values these relationships and believes this coordinated, collaborative approach provides the highest level of care to the residents who need it the most.

Customize the care for each patient:

Our clinicians have the unique ability to customize the care for each and every individual resident.  You will have the autonomy to determine how often you see a patient as well as the appropriate length of time spent with each patient.  Individual psychotherapy is the most common clinical sessions performed, but our clinicians also perform family therapy, group therapy, neuropsychological testing as needed and/or appropriate. 

While covering 100,000+ beds, our clinicians have the ability to address a wide range of psychological and neurological conditions.  Provide clinical services such as diagnosis and treatment of mental illness, psychological testing/assessment, psychological evaluations, crisis management services. 

Pick your own schedule!                

• Enjoy the freedom to create your own custom schedules with the perfect work/life balance.
• Typically, clinicians work between Mondays – Fridays somewhere between the hours of 7:00 AM – 7:00 PM.

Focus on the patient’s care without the hassle or on-call responsibilities.

Our psychologists focus on the patient’s care and our back-office support team handles the rest.  This allows our clinicians time to be spent where it should be; with the patients.  Each clinician is responsible for the clinical care and documentation following those sessions.  Once that’s complete, our support team will handle all billing, collections, credentialing, etc.  Once you leave the facility for the day, your time is yours.   No need for on-call responsibilities and no time spent wasted dealing with insurance companies. 

Interested in benefits?           

Both full-time and part-time clinicians are eligible to participate for medical health benefits.  Please speak with the recruitment team to obtain additional specifics on benefits.

Leadership & Advancement:

C.H.E. is a growing, clinician-led company. Our Regional Directors are geographically dispersed throughout the areas we work in order to have local leaders available to every clinician.  Talk with our recruitment team today about the advancement opportunities to become senior psychologists and/or post-doc supervison.