General Summary
The Assistant Account Manager is responsible for assuring effective and efficient operational processes including but not limited to communicating, directing, planning, organizing, and financial monitoring to facilitate the delivery of high-quality behavioral health services within the assigned territory. The Account Manager is an integral part of the regional management team, serving as the primary point of contact for all nursing home facility (customer) relationships within the Northern CA region. The Account Manager proactively manages and nurtures key relationships, ensuring a high level of responsiveness and superior customer service thereby contributing to CHE’s success in Northern CA territory.
primary objectives are to maintain current business, bring on new Facilities and enhance and develop low performing facilities by appropriately increasing productivity volumes and managing caseload utilization.
Essential Position Responsibilities:
-Works collaboratively with Regional Director of Operations to develop and support development of new business lines and set and achieve regional goals related to new contract development and maintenance of current business lines.
-Supports regional business marketing strategy and coordinates execution of new facility contracts; expands scope and depth of services in existing accounts.
Networks within long-term care, mental health facilities, and local associations to generate new business for the company.