IT Director, Outpatient/Telehealth (Remote) Job – Carlsbad, CA 2022-7812

Company Overview:

CHE is a premier provider of behavioral health services in 14 states and continues to grow into new markets. CHE has been operating since 1995 and employs over 800 psychology and psychiatry providers to deliver care virtually and in person at various care settings. We deliver a unique programmatic approach to behavioral health services and are focused on quality and compliance for facilities and in our outpatient settings. Backed by a leading private equity investment firm, we are looking for aggressive, talented, ambitious, engaging, innovative, and all-around balanced individual to join our team.

General Job Summary:

The IT Director of Operations is responsible for guiding and designing the network, hardware, and data systems of CHE. The position will direct IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions, including the management and deployment of external resources to assist in these responsibilities.

This hybrid IT Director position will directly manage other IT personnel and is to be available for knowledge transitions, documentation, and vendor supervision to meet job responsibilities.

Education:

Bachelor’s degree in computer science or related field or related experience
Experience in the most current technologies and products used in the industry

Experience:

Experience in the most current technologies and products used in the industry
Minimum of eight (8) years of experience within information technology
Minimum of five (5) years of working in a healthcare setting
Knowledge of applicable laws and regulations (HIPAA, HITECH) as they relate to Healthcare IT
Experience with Google Suite, AWS, SQL, DevOps workflows

Knowledge & Skills:

Network Design and Maintenance
Hardware Proficiency
Data System Interoperability and Reporting
Customer/Client Focus
Teamwork
Leadership

Essential Job Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Formulate and implement long-term strategic plans for acquiring and enabling efficient and cost-effective information and communication technologies.
Direct and perform research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts
Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions.
Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.
Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations.
Primary liaison between operations and any facility requests (i.e., new workstations or user access to data systems).
Maintains the network design and maintenance tasks for all office locations.
Supervises the implementation and purchasing of hardware and material devices.
Guides, supports, and implements the exchange of data between all IT systems.
Vendor management as it relates to IT operations
Produces detailed timeline for each assigned task and implements effective project control by monitoring the progress of the project and reporting the status.
Reviews all designs, code, and unit test plans where applicable.
Participates on all hardware and software evaluations and maintains vendor contracts.
Represents the IT function at customer review meeting when appropriate.
Directs education programs for her/his staff.
Perform liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting.
Communicate regularly with the senior IT leadership team and al users of information services and systems

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